Welcome to LLGHTER Driving Academy. These Terms and Conditions govern your use of our services and form a legally binding agreement between you ("the Student") and LLGHTER Driving Academy ("we," "our," or "us"). By booking or attending driving lessons with us, you agree to comply with these terms.
Please read these Terms and Conditions carefully before booking any lessons. If you do not agree with any part of these terms, please do not use our services.
2.1 Lesson Bookings: All lesson bookings are subject to instructor availability. We recommend booking in advance to secure your preferred dates and times.
2.2 Payment Terms: Payment for individual lessons must be made at least 24 hours before the scheduled lesson. For block bookings or packages, full payment must be received before the first lesson commences.
2.3 Accepted Payment Methods: We accept credit/debit cards, bank transfers, and cash payments made directly to your instructor.
2.4 Price Changes: We reserve the right to change our prices at any time. Any price changes will not affect lessons that have already been paid for.
3.1 Student Cancellations: If you need to cancel or reschedule a lesson, you must provide at least 48 hours' notice. Cancellations made with less than 48 hours' notice will be charged at the full lesson rate.
3.2 Instructor Cancellations: In the rare event that your instructor needs to cancel a lesson, we will offer you the option to reschedule or receive a full refund for that lesson.
3.3 Emergency Situations: We understand that emergencies happen. In case of genuine emergencies (such as sudden illness or family emergencies), please contact us as soon as possible, and we will try to accommodate your situation without penalty.
3.4 Weather Conditions: If lessons need to be cancelled due to adverse weather conditions that make driving unsafe, no cancellation fee will be charged, and the lesson will be rescheduled.
4.1 Documentation: Students must possess a valid provisional or full driving license and must present it at the first lesson. Students must bring their license to each lesson.
4.2 Fitness to Drive: Students must be fit to drive during each lesson. This means:
4.3 Instructor Authority: Our instructors have the authority to cancel or terminate a lesson at any time if they believe the student is unfit to drive, poses a danger, or is not complying with instructions. In such cases, the full lesson fee will apply.
4.4 Punctuality: Students are expected to be ready at the agreed time. Lesson durations include the time taken for initial greetings, explanations, and post-lesson feedback. Late arrivals will not result in extended lesson times.
5.1 Insurance Coverage: All our vehicles are fully insured for driving instruction purposes. However, students may be liable for the insurance excess in the event of an accident where they are deemed to be at fault.
5.2 Personal Belongings: We are not responsible for any loss or damage to personal belongings during lessons.
5.3 Student Conduct: Students are responsible for following all instructions given by the instructor and complying with all traffic laws and regulations.
6.1 Driving Test Bookings: Students can arrange their own driving tests or request our assistance in booking tests. If we book the test on your behalf, we will require payment for the test fee in advance.
6.2 Pre-Test Lessons: We strongly recommend at least one lesson immediately prior to the driving test to ensure readiness and familiarization with the test routes.
6.3 Vehicle for Test: Use of our vehicle for the driving test must be arranged and paid for in advance. The vehicle will only be provided if the instructor believes the student has reached a safe standard of driving.
6.4 No Pass Guarantee: While we strive for high pass rates, we do not guarantee that students will pass their driving test after a specific number of lessons or at the first attempt.
7.1 Validity: Gift vouchers are valid for 12 months from the date of purchase unless otherwise specified.
7.2 Non-Refundable: Gift vouchers are non-refundable but can be transferred to another person with prior notification to us.
7.3 Special Offers: Special offers and discounts are subject to availability and may have specific terms and conditions which will be communicated at the time of booking.
8.1 Contact Details: Students must provide accurate contact details and inform us promptly of any changes.
8.2 Data Protection: We comply with all applicable data protection laws. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8.3 Marketing Communications: We may send you promotional materials or offers related to our services. You can opt out of receiving these communications at any time by contacting us.
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting. Continued use of our services after any changes constitutes acceptance of the modified terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which LLGHTER Driving Academy operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
LLGHTER Driving Academy
123 Driving Street
Cityville, CV1 2AB
Email: info@llghter.my
Phone: (555) 123-4567
Last Updated: July 30, 2025